
Improve Your Communication Objectives

“Social media has created an exciting and challenging world of new possibilities
for companies. Until recently, a vast majority of marketers were exploring this
unfamiliar terrain without a compassor strategyto guide them. Captivated by
the hype and the ease of implementing social sites, many ignored proven marketing
principles. They launched their social initiatives by creating blogs, Twitter and
Facebook accounts without a plan or purpose. Not surprisingly, these initiatives
failed for many.”
So wrote Sergio Balegno, Research Director of MarketingSherpa in Letters to the
C-Suite Getting Serious about Social Media.
Mr. Balegno added, “marketing is no longer a department it is a state of mind.”
 •Mission, vision, strategy, engagement tools and
methodologies, themes and messages, professional
resources, effectiveness measurement and metrics
and implementation are just some communication
planning elements.

As my old friend and editor Norm McFarland advised a young reporter at
The Montreal Star years ago, “have a plan for everything you do in life.”
The same principle applies to business.
In today’s competitive environment, a company considering engaging customers or
stakeholders without a communications plan risks the same fate as the Pharoahs.

Andrew Hutton


•Contact Andrew for a free, no-obligation chat
to discuss your business communications needs
and our services.
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may have regarding this post.

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